Service Lead
MidFull-time
About
You are the floor. Seat, read the room, fix problems before anyone has to ask, and set the tone for the whole shift.
Job Info
Department
Restaurant
Monthly salary (gross)
P25,000–P32,000
Reports to
Restaurant Manager
Scope
Day-to-day work
Brief the floor team before each shift
Run the seating plan and manage the waitlist
Handle guest issues on the spot
Close the floor and hand over the shift report
Outcomes
Guest satisfaction holds above 4.6 across the quarter
New servers are running sections solo within three weeks
Fit
Must-haves
2+ years in casual dining service
Calm under a full house
Willing to work weekends and holidays
Nice-to-haves
POS admin experience
Trained new hires before
Requirements
Probation period
3–6 months
Minimum education
High School
Paperwork
NBI clearance
Health certificate