Lowbrow Casual Restaurants
Manila, Philippines
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Careers

Work at Lowbrow!

We are looking for a Communications & Marketing Officer.

 

We’re looking for someone with a sunny personality who can use the power of words to inform, entertain, reassure, negotiate, and sell to all the people we interact with: customers, fans, the media, and all our partners.

Job Title: Communications & Marketing Officer
Age: 20–25 (young people can be taught more easily.)
Experience: Any (if you have the base talent, we can teach you!)
Degree: Any
Salary: 20–25k net, depending on skill and experience

What’s does the job entail?

Since we’re a small company with no large departments, we’re looking for a swiss-army knife marketer: someone who can do a frenzied mix of PR, digital marketing, customer service, copywriting, and most of all, writing our beloved newsletter.

The scope of work includes the following:

  • Writing press releases for new brands and products.

  • Reaching out to the media and influencers while building relationships with them.

  • Writing copy for marketing materials such as posters, menus, memos, our newsletter, and a ton of other things.

  • Create content for several social media pages.

  • Observing and stalking review channels and reaching out to disgruntled customers.

  • Helping out customers who have inquiries or complaints online.

What skills and talents do you need?

  • We need someone who understands selling like an advertiser/copywriter, but at the same time finds that hard-selling and clickbait isn’t the way to win customers.

  • While we appreciate good grammar, it doesn’t always translate to good and clear communication. Impressive Twitter jokes matter more than a B+ in English.

  • You have to like talking to and meeting people (both physically and digitally) because you’re going to deal with a lot of them.

  • High empathy (and patience) is essential. The role will require you to deal with people of varying emotional states, and knowing how to respond in these situations is key.

  • Great, organized project management will help tremendously since the role will be juggling many things at once.

  • Taste, which we can’t teach, is essential. You need to have a good grasp of what’s tacky and what’s not.

  • Content creation will need plenty of creativity, experimentation, and consistency. If running a magazine is your thing, then this might be a good fit.

Sounds good, how can I apply?

Before we have an interview, we have 7 small tests to see if you’ve got the skills to do this job well. Here they are:

  1. Caption this photo for a Christmas post.

  2. Caption this photo for Graduation season.

  3. Caption this photo to encourage people to order delivery.

  4. Scenario: Berto Bonifacio is complaining that the chicken he got served is bloody. You know the reality that it’s not blood–the chicken meat is just pink from the marinade and spices. Write your response (in less than 100 words) to Berto.

  5. Scenario: Bhaby Bernardo cut the line in the restaurant and forced her way in. The staff correctly told her that they can’t permit that. Bhaby then writes a review lambasting the restaurant for poor service and disrespecting her. Write the public statement that you would post on Facebook (in less than 150 words) to resolve the situation.

  6. Scenario: You want to invite Keanu Reeves to the opening of your ice cream shop. Write the email (in less than 150 words) that you’d send him. Include the subject line. Name your ice cream shop and explain what makes it special. The goal is to convince him to attend.

  7. Describe your favorite food in the world and convince us why we should eat it in less than 150 words.

Write down all your answers in a single Google Doc. You can use any format as long as it’s clear and easy to understand.

Okay, where and how do I submit this?

  1. Send an email to careers@eatlowbrow.com.

  2. The subject line should be: Job Application of “[Your Name] for [Position].”

  3. In 200 words or less, write an “About Me” in your email. What you say is up to you. Make sure it’s relevant.

  4. Attach (or paste) the Google Doc and name it “[Your Name]’s Marketing Test.”

  5. Attach your CV in PDF format.

  6. Failure to follow any of the steps above will mean an automatic disqualification.

The application deadline is when we find someone for the job. We’re not in a hurry to hire and we’re serious about finding a great person for the role so we’re willing to wait.

If you have a friend who you’d think be a great fit for the role, feel free to forward this page to them. We appreciate it!

Now in case you’re looking for another role in Lowbrow and the one above isn’t the best one for you, you can subscribe in our newsletter below. We always announce job openings in there.

 
 

Before you apply to Lowbrow, you have to first understand who we are as a company.

Before you even send an application in, make sure to do the following: (1) read about us, and (2) eat in our restaurants. If you jump in the interview without knowing what you’re getting into, you’re sinking your own chances.

How do we hire people? We look for drive, curiosity, self-awareness, self-learning, talent, kindness, accountability, open-mindedness, and the hunger to succeed no matter what. Also: no bigots and assholes.

Speaking of bigots, what does that mean? If you hold any views that oppress or manipulate others such as condemning the LGBT community, thinking that abortion is evil, or that women don’t deserve equal rights, then don’t bother applying.

Do I need great credentials? It definitely helps to have a great track record. If you have a history of success, we’re very interested to hear that. However, we know that plenty of talent goes unrecognized so feel free to apply anyway.

Where’s your office? We don’t have one because the internet is a wonderful thing. We meet when we need to, and we communicate and manage our projects mostly online via apps.

What’s it like working at Lowbrow? It’s a high-pressure, low-stress work environment. Everyone is expected to perform at their peak, but we don’t like agency culture where people literally die from exhaustion. We manage this by making sure that everyone gets plenty of rest, works smart (not hard), and takes control of their own schedules. We want work to be meaningful and energizing for everyone in our team.

How old are the people working there? Our team’s average age is about 26. To keep the number low, we try to always hire young people so we’re always in touch with the next generation. The fastest way to become obsolete is disregarding the voice of the youth.

Wow your site is so colorful, you guys must be so fun! We’re just dropping a trail of candies to lure unsuspecting children to a boiling pot. Our work is really fun, but it's also really challenging.

What’s difficult mean? It means you’ll never reach whatever ceiling it is you’re trying to hit. You’ll always feel inadequate and you’ll have to find ways to keep on clawing your way up. That’s how we all learn.

Wow, you’re horrible people! On the contrary, we don't like horrible people. There's a saying that goes "You're the average of the five people you spend most of your time with," and we believe that's true. We really make sure we're surrounded with the nicest and most talented people we can find. This way, we can keep on raising the bar and making sure everyone's happy and productive.

How much do you pay? We pay higher than most companies, but lower than multinational corporations. But a big part of pay depends on individual performance too. The better you are, the higher it goes.

What are your benefits? While we don’t really have a long list of benefits, the biggest one that we give is time and freedom. We don’t count vacation leaves, absences, tardiness, or any time-related metric. It’s tedious and it breeds a culture of pettiness. The only thing that matters to us is that you’re doing great work, and if you can manage that with five vacations a year, then by all means.

HOW TO JOIN LOWBROW

Exceptional talent. In the case that you’re exceptionally talented, we might make exceptions even when we don’t have job openings. If you think you can bring something to the table for any position, please send us an email: careers@eatlowbrow.com

Watch out for news in our newsletter. If there are no job openings at the moment, we send job posts in our newsletter. All you have to do is subscribe and wait for the news.