We're Hiring: Junior Operations Manager
We're looking for an Junior Operations Manager who can oversee our core team's daily tasks encompassing project management, accounting, and restaurant operations management. You're a three-headed octopus who's good with numbers, dealing with people, and keeping things on track.
Salary Range: 20–25k, depending on your skills, track record, and experience.
Serve as the hub of information within the core team making sure everything is communicated well to the proper departments.
Track and measure the performance of our restaurants with key metrics.
Manage special projects such as building new restaurants.
Record, manage, and report our finances together with our accounting department.
Experience is helpful, but not required. Curiosity, quickness to learn, and culture fit are more important to us.
Fresh grads are very much welcome!
A personality that's entirely focused on getting things done. You have to have that "itch" to make sure projects get closed as quickly as possible.
Attention-to-detail, bordering on unhealthy obsession.
Dependability. You don't want to let people down.
You have to enjoy taking notes, managing projects, and working with spreadsheets.
Great writing skills: perfect grammar is the bare minimum. You have to be able to communicate clearly and quickly.
You have to like dealing with people because you're gonna do that a lot.
Self-awareness and introspection are imperative to us. You have to have an accurate grasp of your strengths and weaknesses and you need to be able to constructively respond when criticism hits you.
Application instructions follow down below.
We have a high trust, high freedom culture. Nobody will check on you day-to-day, but you're expected to run your own race with minimum assistance. Self-learning is incredibly important.
We are incredibly proud of our team and we do not tolerate any form of toxicity. That means: no gossip, no social climbing, no discrimination, no mansplaining, no sexual harassment, no ass-kissing. We have always believed that we should only work with people we like, and we want to keep it that way.
We're still a very young team with our average somewhere in the mid 20's. Oldest person in the room is 31. We also prefer hiring younger people so we keep up with the times. (We're not getting any younger.)
We speak our minds. We don't beat around the bush and say things "in a professional manner" so we'll tell you if we have a problem with you. It will seem harsh at the start, but once you get used to it, it's the fastest way to learn and everyone benefits from it.
Reaching our goals is more important than having fun. But we always strive to have both.
We care about the impact of our work to all kinds of people and the environment. While we don't really engage in any social or charitable organizations, we are very mindful of this.
Most communication is done via Slack (our work chat app) so it can get lonely if you're always at home typing away at your keyboard. This will need some getting used to at the start.
We're in this together for the long-term. We don't like replacing people, and if someone just fits well, we do our best to keep everyone.
PERKS & BENEFITS
100% work from wherever you want. (with around 1-3 meetings per week depending on your role.)
Unlimited leaves and vacations. We don't bother counting and we trust everyone to use them properly.
All learning materials including books, and short courses can be charged to the company.
No office politics. It's just a great feeling to be able to work with people who genuinely care about everyone in the team.
THINGS TO CONSIDER
Take this job only if you want a challenge. It's not going to be easy, but it will make you learn and grow fast.
Take this job if restaurants genuinely excite you. You have to like at least some level of cooking and eating out, because you'll be exposed to a lot of it.
Do some research about Lowbrow if you'll join us. Eat in our restaurants and have a clear picture of what kind of company we are so you come in with an accurate view of what we do.
HOW TO APPLY
Submit a short essay about you. Tell us what we need to know about you. Your call. (500 words or less)
Optional, but helpful: Links to your public social media accounts. (We do this to get a glimpse of your personality and interests.)
Put everything in a single resume/CV in PDF form. No other file format.
If you've produced any exceptional work (in any form, not necessarily related to the job) that you're proud of, please send that over too.
Send everything over to firstname.lastname@example.org by May 18, 2019.
We'll reach out for an interview within one week if we're interested!
Good luck and we're looking forward to meeting you!
PS. If you know a friend who might be a great fit, we would appreciate it if you forward this email to them.
Before you apply to Lowbrow, you have to first understand who we are as a company.
Before you even send an application in, make sure to do the following: (1) read about us, and (2) eat in our restaurants. If you jump in the interview without knowing what you’re getting into, you’re sinking your own chances.
How do we hire people? We look for drive, curiosity, self-awareness, self-learning, talent, kindness, accountability, open-mindedness, and the hunger to succeed no matter what. Also: no bigots and assholes.
Do I need great credentials? It definitely helps to have a great track record. If you have a history of success, we’re very interested to hear that. However, we know that plenty of talent goes unrecognized so feel free to apply anyway.
Where’s your office? We don’t have one because the internet is a wonderful thing. We meet when we need to, and we communicate and manage our projects mostly online via apps.
What’s it like working at Lowbrow? It’s a high-pressure, low-stress work environment. Everyone is expected to perform at their peak, but we don’t like agency culture where people literally die from exhaustion. We manage this by making sure that everyone gets plenty of rest, works smart (not hard), and takes control of their own schedules. We want work to be meaningful and energizing for everyone in our team.
How old are the people working there? Our team’s average age is about 26. To keep the number low, we try to always hire young people so we’re always in touch with the next generation. The fastest way to become obsolete is disregarding the voice of the youth.
Wow your site is so colorful, you guys must be so fun! We’re just dropping a trail of candies to lure unsuspecting children to a boiling pot. Our work is really fun, but it's also really challenging.
What’s difficult mean? It means you’ll never reach whatever ceiling it is you’re trying to hit. You’ll always feel inadequate and you’ll have to find ways to keep on clawing your way up. That’s how we all learn.
Wow, you’re horrible people! On the contrary, we don't like horrible people. There's a saying that goes "You're the average of the five people you spend most of your time with," and we believe that's true. We really make sure we're surrounded with the nicest and most talented people we can find. This way, we can keep on raising the bar and making sure everyone's happy and productive.
How much do you pay? We pay higher than most companies, but lower than multinational corporations. But a big part of pay depends on individual performance too. The better you are, the higher it goes.
What are your benefits? While we don’t really have a long list of benefits, the biggest one that we give is time and freedom. We don’t count vacation leaves, absences, tardiness, or any time-related metric. It’s tedious and it breeds a culture of pettiness. The only thing that matters to us is that you’re doing great work, and if you can manage that with five vacations a year, then by all means.
HOW TO JOIN LOWBROW
Exceptional talent. In the case that you’re exceptionally talented, we might make exceptions even when we don’t have job openings. If you think you can bring something to the table for any position, please send us an email: email@example.com
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